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Analyst Says Diversity Trumps Integration in Core Processing

The buzz surrounding core processing the past several years has been all about integration, about mixing and matching processes and products across and through platforms, including base functionality and extensions such as mobile banking.

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BOSTON — The buzz surrounding core processing the past several years has been all about integration, about mixing and matching processes and products across and through platforms, including base functionality and extensions such as mobile banking.

And while integration does result in more efficient consumer relationship management and tighter business processes, a new report says, it also can be an IT nightmare: systems that don’t speak to each other, changing hardware requirements, and the demand for tech support, to name a few.

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