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Franklin Mint FCU Replaces Microfiche with COLD/ECM System

Asking members to wait a couple of days for copies of statements just wasn't cutting it anymore.

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BROOMALL, Pa. — Asking members to wait a couple of days for copies of statements just wasn’t cutting it anymore.

So Franklin Mint Federal Credit Union has deployed a system that combines COLD (computer output to laser disk) and enterprise content management (ECM) to eliminate $2,000 a month in microfiche costs and allow staff to quickly produce member information from their desks instead of relying on hard

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