Thank you for sharing!

Your article was successfully shared with the contacts you provided.

BOSTON — Based on current demand, expect small businesses to request more online payroll services and health savings accounts over the next few months, some of the nation’s largest banks recently said in a new survey.

In June and July, Aite Group surveyed 16 of the 30 largest U.S. banks with all having more than $35 billion in assets. Of community banks, 80% are focusing more attention on business banking initiatives than they did three years ago, according to Aite’s report Small-Business Strategies of the 30 Largest U.S. Banks: Closing the Gap Between Bank Offerings and Customer Needs. Sixty-nine percent surveyed said that winning the business of the small business customer segment is “extremely important” to their bank’s overall performance.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.