MALVERN, Pa. — Akcelerant Software LLC is now packaging its Framework workflow and business process automation suite with the automated voice messaging solution from SoundBite Communications Inc.

Arizona Federal, a credit union user of Akcelerant Software for several years, is now using the combined solution to collect various types of debt and has launched its first collections campaign that includes automated calling.

"It's been a huge success," says Cary Shumway, director of collect at $1.7 billion Arizona Federal in Phoenix.

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