MAPLE GROVE, Minn. — The number one priority for credit unions should of course be the satisfaction of their members, but delivering top-notch customer service isn't always easy.

TopLine Federal Credit Union understands this and has decided to invest in training. The CU has hired Kathryn Biddle, a 10-year training and academic leader, as its new training manager.

Biddle will identify and deliver training programs to TopLine employees to help them deliver superior service to each and every member, every time.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.