PASADENA, Calif. — Six weeks after 21,000 letters were mailed to Priority One Credit Union members with Social Security and account numbers inadvertently printed on the envelopes, no accounts have been compromised and few members have taken the credit union up on its offer for a year’s worth of free credit report monitoring from Equifax, the CU’s president/CEO says.

The letters went out on April 23 and contained ballots for an upcoming election for the $172 million CU’s board. A mail house and auditing error resulted in the numbers being printed on the envelopes, although they were without dashes and not easily discernible as Social Security and account numbers, says Charles R. Wiggington Sr., a 16-year-employee of the CU who took over as president/CEO in January.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.