LAS VEGAS — This October will mark Central States Mortgage Inc.'s 10-year anniversary of serving the credit union industry, but the CUSO has had to switch gears rather quickly to address a certain disruption.

Management turnover at credit unions has been a thorn in the CUSO's operation, acknowledged Richard Jungen, CEO of Central States Mortgage. When new management comes in, it can sometimes be difficult to revive the passion that was there when the CUSO first launched.

"It's the greatest frustration–a lot of management turnover," Jungen said. "Unfortunately, there's not the passion that was there in the beginning."

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