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East Coast Volunteer Forum Debates Wings/Continental

One important lesson learned from the Wings/Continental controversy for volunteers: communicate frequently and clearly to members while staying tuned to their concerns.

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BRIDGEWATER, N.J. — One important lesson learned from the Wings/Continental controversy for volunteers: communicate frequently and clearly to members while staying tuned to their concerns.

That was one of the conclusions reached by a group of East Coast directors and chairmen convened here for the spring conclave of the fledgling Northeast Credit Union Chairmen’s Forum, which like other industry trade groups denounced the hostile takeover as anathema to the CU mission.

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