BELLEVILLE, Ill. — Scott Credit Union has recently opened the doors to a new high-tech facility in West Belleville.
Designed to create a unique banking experience, the state-of-the-art branch features high-tech banking stations instead of a traditional teller line, self-help personal storage boxes instead of the old-fashioned safe deposit boxes, a self-service coin counting machine, and an instant issue system that allows members to get their debit card right on the spot. "This location really offers the best of everything," said Scott Credit Union President Frank Padak. "We have the latest in technology, plus we have a great staff that is ready to help members with all of their banking needs." The new 3,600-square-foot branch also features four drive-up lanes with a commercial lane, a night depository, and a 24-hour drive-up ATM. At the new teller stations, members of the credit union are greeted by a teller on the television monitor. The member can talk with the teller through the speaker or through a telephone handset for more privacy. Members then send their paperwork through a pneumatic tube and talk with the teller like when they are in the drive-up. Transactions at the new stations are expected to be more efficient.
"The tellers will be using an express delivery system that dispenses cash to them when the member is receiving cash back," Padak noted. "This will really speed up the transactions and give the member the quick and convenient service they want."
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