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Portal Adoption Continues in Drive for Self-Service Efficiency

Intranet portals continue to be adopted by businesses and organizations nationwide, according to a Forrester Research report, and the overwhelming reason continues to be facilitating self-service for managers and other employees. The think firm based its findings on a survey of 800 benefits executives nationwide.

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CAMBRIDGE, Mass. — Intranet portals continue to be adopted by businesses and organizations nationwide, according to a Forrester Research report, and the overwhelming reason continues to be facilitating self-service for managers and other employees. The think firm based its findings on a survey of 800 benefits executives nationwide.

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