Thank you for sharing!

Your article was successfully shared with the contacts you provided.

SEATTLE — JAX Federal Credit Union has announced that it will implement the Fuze Digital Solutions’ Fuze Suite as part of its eService strategy to expand its support across self-service and assisted-service interaction channels.

The Fuze Suite will enhance the $300 million credit union’s online member care for its more than 31,000 members that search for answers to questions and educate themselves on topics ranging from branch locations to investment options in a searchable knowledge base. Assistance will be available using a two-way secure communications channel, not typically available to members outside of online banking.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.