People often ask me what a good business is for CUSOs. My reply always includes title insurance agency CUSOs for several reasons that credit unions should consider.
To start, title insurance is a necessary part of many mortgage loan transactions. If your credit union is doing mortgage lending, you have a built-in customer base for the title insurance business for your loans.
The margins in the business are also quite attractive. Title insurance agencies generally earn 80-85% of the premium. The premiums are generally filed with the state insurance commission and are not permitted to be discounted or rebated to the borrowers, so the premiums are money "left on the table" if the credit union does not take advantage of a revenue share.
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In addition, the business risk can be isolated in the CUSO and protect the credit union.
The CU can partner with an experienced title insurance agency that can make this a turnkey operation for the credit union and lastly, if the CUSO owns the business it can better accommodate members during busy times. Organizing the CUSO
A title insurance agency is subject to the Real Estate Settlement Procedures Act of 1974 (RESPA), which means it cannot pay referral fees. RESPA does permit owners of a title insurance agency to share the profits of the company, but not based on the volume of business or some other method that it tied to the volume of business. So the credit union cannot receive referral fees under Incidental Powers, but it can receive an ownership distribution based on its percentage of ownership of a CUSO providing title insurance services, thus the need for a CUSO.
There are two CUSO models. The most common model is for the credit union to enter into a joint venture with an existing title insurance agency that runs the title insurance agency under a management contract. All net income is split between the credit union and the title insurance agency. Typically, the ownership split to the credit union is between 80% and 50% depending on volume. There is usually only one credit union in the joint venture as you can run into potential inequities and a dissatisfied credit union partner if the percentage of business that a credit union brings in is out of alignment with the percentage of ownership and profit sharing. Remember that you cannot split profits based on the source of business and you cannot periodically change the ownership percentages to match the business source percentages. The less common model is for the CU to buy or create a title insurance agency on its own with the assistance of an experienced title insurance professional. Sometimes the insurance professional will have an ownership interest in the CUSO. Often, the professional will bring his or her existing client base to the CUSO and broaden the business base. While the CUSO may be out of compliance with the nonmember business limitations initially, this situation corrects itself once the CUSO starts marketing to the members. The existing business helps on the initial cash flow and helps meet the RESPA requirement to actively compete in the marketplace. Making the CUSO RESPA Compliant
In the "old" days, title insurance agencies entered into joint ventures with financial institutions, developers, builders and real estate brokers, which were paper entities that were sham organizations that were the means to pay referral fees. Those days are over.
HUD has engaged in enforcement proceedings against these sham joint ventures. In fact, there is a case pending against a CUSO alleged to be a sham. HUD has prepared a list of the following elements that will avoid a joint venture from being considered a sham.
1. Sufficient initial capital and net worth: The joint venture must have sufficient initial capital and net worth to conduct a settlement services business that is considered typical and necessary in the area of operation.
2. Staffed with its own employees: The joint venture should have its own employees, rather than employees "loaned" from one of the entities that created it (parents).
3. Manage its own business affairs: The joint venture must manage its own business affairs. While the employees of the joint venture may be former employees of either of the parents, the employees must not continue to do the work they previously did for the employer parent, and the employees must not be managed by the parent.
4. Separate office or pay general market rent for shared facilities: If the joint venture shares office space with a parent, it should pay fair market rent for such office space. 5. Provide substantial services: Each entity must perform actual services for itself. 6. Amount of services the joint venture performs: The joint venture must perform a sufficient amount of services. 7. Amount of services contracted out to a parent: The parent title company must perform the necessary functions to bring any and all contracts to fruition with respect to closing or settlement including ordering a title commitment, preparation of settlement documents, conducting the closing, acting as escrow agent, disbursement of funds and title policy production. 8. Pay for contracted services is reasonable: The party performing the contracted services must receive a payment for services that bears a reasonable relationship to the value of services provided so all expenses must be able to be justified by marketplace standards.
9. Actively competing in the marketplace for business: The joint venture must compete for business in the marketplace not just relying upon referrals from the credit union. 10. Sending business exclusively, or primarily to a parent: Elements nine and 10 are closely linked. Under element 10, the joint venture may exclusively outsource to the parent title company; however, the parent credit union must not be the sole source of the joint venture's business.
The title insurance business is a very viable business, but it requires a business commitment that includes the cost of an experienced employee. With sufficient volume, the business proposition is well worth the effort for credit unions and CUSOs.
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