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Cy-Co FCU’s two employees–CEO Joyce Taylor and Keva Scarborough–evacuated to Lafayette and Houston, respectively, as the storm approached. That was after they managed to retrieve a hard copy of the member trial balance, backup of the computer drives and their disaster kit before leaving town.

“Optimistically, we expected to be back in two days but it was 10 days before the National Guard allowed us to return,” Taylor says. “When we did, we had no Internet access or telephone lines. To improvise, we bought a broadband card for our laptop to process electronic transactions.”

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