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FAIRFAX, Va. — Shaping up and shaking down credit union card programs to better protect them from fraud means paying attention to a seeming universe of details–and not taking anything for granted.

“You laugh now, but I could tell you stories about what I have found on card visits that would just shock you,” Joni Lovingood, a senior risk management specialist with CUNA Mutual told roughly 80 credit union card executives who had traveled through rainy rush hour traffic to learn how to better manage their card security. “Sometimes it’s the things that seem so obvious that are really not obvious at all,” she added.

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