BROOKFIELD, Wis. – When it comes to capturing the small business market, Mark Sievewright says credit unions should get GLAD.

Meaning, "grant loans and attract deposits," explained the senior vice president at Fiserv, Inc. the technology solutions giant. Neither is more important than the other but in the banking industry, he's found that free deposit accounts attract more business, he said. There's not enough penetration in the credit union market to determine if that is the case here, he pointed out, but some commonalities are present.

"The battleground for deposits is extremely intense," Sievewright said. He noted that the negative savings rate isn't helping either.

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