X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

KETTERING, Ohio – Day Air Credit Union has deployed its new Telephone Teller service, an audio response system powered by Maxxar technology that uses natural language speech recognition and response. Members of the $135 million CU now can simply say “Day Air” into the phone and follow that with requests for account information and to complete transactions, eliminating time-consuming menus and telephone keypad punching, says William J. Burke, 23,000-member Day Air’s president and CEO. Day Air CU (www.dayair.org) serves employees at about 350 companies and the communities of Montgomery, Greene and Warren counties in southwest Ohio.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

 

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.