SANTA ANA, Calif. – Orange County Teachers Federal Credit Union says it plans to save $200,000 a year in compliance training costs with an automated knowledge-sharing system from OutStart Inc. The $5.2 billion CU is using OutStart Studio to create, deploy and manage training for its staff and says it already has been able to reduce training time from an average of four months per course to one month per course. “We have been able to revamp our curriculum, eliminate administrative inefficiencies and enable time-sensitive learning that improves the way we do business,” says Chris Johnson, e-learning specialist at 314,000-member OCTFCU. The software, which includes course development, attendance tracking and grading capabilities, has been used initially to develop and administer courses for meeting the rules and regulations of the PATRIOT Act and OFAC, among others, but that’s expanding into creating content for training in new product and service offerings, Johnson says. Boston-based OutStart ( has a client list that includes Cisco Systems, the U.S. Navy and Verizon. “As financial institutions increasingly adopt new technologies for mandatory compliance training and competitive advancement, it is vital to streamline the training process in a way that enables employees to quickly and easily progress through job proficiency levels, ” says the company’s CEO Massood Zarrabian.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2022 ALM Global, LLC. All Rights Reserved.