INDIANAPOLIS – FORUM Credit Union will be using the SilverCloud knowledge management system to provide member information on its Web site at, the $836 million credit union says. The information database from New Hampshire-based SilverCloud Software Inc. was originally developed with input from about 20 charter credit unions and now is used by about 65 organizations ranging in size up to $2 billion, the company says. “We are always looking for ways to enhance our members’ experience when they go to our Web site. SilverCloud will help up us ensure that our members’ time is maximized through the provision of fast and accurate information,” says FORUM’s senior vice president of strategy and marketing, C. Andrew Mattingly.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.