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PASADENA, Calif. – Wescom Resources Group is starting work on getting $657 Unitus Community CU’s online membership applications fully integrated with the CU’s core Symitar system. WRG is one of two major CUSOs dedicated to helping credit unions get more out of the Symitar core processing system – the other is Pennsylvania State Employees CUs’ eCU Technologies. (See related techbyte on this page.) Unitus’ previous online member application required that a potential member e-mail their application to the credit union. The CU would then have to re-enter the data into Symitar for processing. WRG cut down on this labor intensive process by allowing members to apply for an account right from the Unitus site. The application is automatically transferred to the Symitar core system, and the application and ChexSystem report remain in a processing queue until the CU receives the signed application and funds. Once those two elements are in place, a member service representative simply has to make one click of the mouse to activate the account.

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