PENSACOLA, Fla. – Navy Federal Credit Union’s state-of-the-art call center here is Florida’s first commercial building to receive Leadership in Energy and Environmental Design (LEED) “Gold” Certification. Certified an environmentally friendly “green building”, the 56,000-square-foot facility is one of 25 “Gold” rated LEED projects in the United States. Designed and constructed to withstand winds up to 140 mph, the facility was undamaged by Hurricane Ivan. The facility has also helped reduce Navy Federal CU energy and healthcare costs while increasing employee productivity and retention with workstations that take full advantage of views and maximize the use of daylight as a lighting source. Keeping an eye on developing an employee-focused facility that promotes employee comfort and job satisfaction, the call center also features a fitness center, walking trails, dining amenities, training facilities and even a “mothers” room. “We created a place where people will want to work for years to come,” said Ebb Ebbesen, Navy Federal’s project manager for the Pensacola Call Center. “The call center was truly built for our greatest assets, our employees and members.” LEED is part of the U.S. Green Building Council’s Green Building Rating System, which is a voluntary, national standard for developing high-performance, sustainable buildings.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.