SALT LAKE CITY-NCUA Board Member Debbie Matz urged state and federal credit union regulators to share their best practices-as credit unions do for their member services-during NCUA’s State Regulators Conference held in conjunction with NASCUS. “By working together, NCUA and state regulators can put the best ideas into practice and help credit unions manage all of their risks,” Matz said. She discussed several risk areas, including risk of taxation, interest rate risk, and potential reputational risks, among others. “These are risks we don’t see on credit union call reports, and they are more difficult to examine,” Matz explained. “But a failure in any of these areas can harm the reputation of credit unions in the eyes of members, potential members and lawmakers. These areas include the adequacy of board training, top-notch information technology security, preventing identity theft, and honest, accurate disclosures to members preceding conversions to private insurance and mutual savings banks.” To better address reputational risks, Matz recommended regulators share their ideas, such as in Michigan where they have established a rule setting standards for board qualifications and continuing education. “Using the best ideas as a foundation,” she concluded, “together we can build the regulatory framework for an even stronger credit union community.”

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