X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Here’s one of life’s little ironies: A recent study finds that business leaders unhappy with their in-house IT shops are more likely to increase their spending on new technology. In fact, according to 437 execs interviewed by Forrester Research at a variety of businesses and industries across the country, the less-than-thrilled are growing their IT spending this year at twice the rate of their more-satisfied counterparts. The survey found that 34% of the respondents were dissatisfied with their IT shops’ performance. Those also were the offices that tended to be technology laggards and where there tended to be more turf struggles and less of a focus on improving products and processes. The Forrester researchers found that happy campers tend to be those who focus on improving productivity and product and process quality rather than simply aiming to cut costs.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

 

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.