WEST COVINA, Calif. – First Financial Credit Union President/CEO Richard Ghysels knows firsthand the importance of disaster recovery planning. A recent torrential downpour that drenched most of Southern California resulted in a partially collapsed roof that flooded the $560 million credit union’s operations building with up to four inches of water. The building was quickly evacuated within minutes, and only one staffer received minor injuries treated by paramedics. “Amazingly there was only a 20-minute delay until normal business operations resumed,” said Ghysels. “We’re up and running and it is business as usual.” Until repairs are completed by March 31, two emergency 12′ by 60′ trailers will house call center operations and a temporary emergency command center has been set up in the board room.

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