WASHINGTON – One year after hijackers took over and plunged American Airlines Flight 77 into the Pentagon, Tracy Reynolds manages conference services at ASET International, a firm that provides language translation for events in the Washington D.C. area. But on the day of the attack Reynolds was in the air on a flight from Washington’s National Airport to Orange County’s John Wayne International, by way of a Chicago connection. As then NASCUS’ manager of corporate relations, Reynolds had reserved a seat on the doomed flight, but had changed her mind a few weeks before. “What it really comes down to is that I am really not a morning person,” Reynolds explained. NASCUS’ four-day annual conference began in Dana Point, California, about an hour south of L.A. on the 13th and Reynolds had wanted to spend some time in the LA area after the event. At first it had seemed more convenient to fly into LA and rent a car to drive down to the conference site. “But the more I thought about it the more it made sense just to fly out of National which is much closer to my home and into John Wayne since that is so much closer to the site,” she said. So she had cancelled her reservation on flight 77. It was only later, at her parent’s house in Chicago that she realized that she had once been reserved onto the plane that had been crashed. “It really shook me up,” she said. “Such seemingly little decisions can mean so much,” she added.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.