BURNABY, B.C. -Okanagan-based credit union network, Okanagan IT Alliance, and CGI Group Inc. announced the signing of a seven-year outsourcing agreement valued at CDN$16 million. CGI is the parent company of credit union data processor C.U. Processing. CGI will manage the banking, electronic payments, loan origination and customer relations management (CRM) services for the participating members of the Alliance. This will be done via the CGI Retail Financial Services Platform delivered in Application Service Provider (ASP) mode. CGI will deliver processing services to the desktops using a Web-enabled employee portal. Not only will the employee portal support traditional banking transactions, it will also integrate Customer Relationship Management (CRM), loans origination with online loan decisioning, and other productivity tools used by credit union staff on a day-to-day basis. [email protected]

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.