GECU, El Paso, Texas, Vice President/Controller Steven G. Lutz has been elected director of the Better Business Bureau board. Kelly Tyler Federal Credit Union, Texas, has promoted Samantha Bruce to senior vice president/chief operations officer and Roxie Pless to vice president of lending/collection services. Security Service Federal Credit Union, San Antonio, Texas, has promoted the following employees: Jim Laffoon to executive vice president/chief operating officer; Gayle Graham to senior vice president of management information systems; Mike Chapman to senior vice president of lending; and Carlo Lenna to senior vice president of asset management. Community Credit Union, Plano, Texas, has appointed Elizabeth La Sane director of collections and Glenn Reynolds vice president of mortgage lending.