SAN ANTONIO, Texas – Clarke American Checks Inc. was named by President Bush and Secretary of Commerce Don Evans as one of five recipients of the 2001 Malcolm Baldrige National Quality Award, the country’s highest award for performance excellence and quality achievement. The Malcolm Baldrige National Quality Award is given to U.S. organizations that have exemplary achievements in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management, and business results. All applicants for the Baldrige Award undergo a rigorous examination process that ranges from 300 to 1,000 hours of outside review. Final-stage applicants are visited by teams of examiners to clarify questions and verify information. All applications are reviewed by an independent board of examiners primarily from the private sector. Each applicant receives a report citing strengths and opportunities for improvement. Named after the 26th secretary of Commerce, the Malcolm Baldrige National Quality Award was established by Congress in 1987 to enhance the competitiveness of U.S. businesses. The award promotes quality awareness, recognizes the quality and performance achievements of U.S. organizations, and publicizes successful performance strategies. It has five categories: manufacturing, service, small business, education and health care. The award is not given for specific products or services. Since 1988, 46 organizations have received the Baldrige Award
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