The William Mills Agency, a public relations firm serving the financial services industry, has promoted Nichole Bigley to account agent and Allison Smith to account agent. CO-OP Network, a credit union EFT network, has appointed Anheuser-Busch Employees Credit Union President/CEO J. David Osborn board director. TNB Card Services, a card processor, has named Jim Birch assistant vice president/central regional account manager. Payment Systems for Credit Unions, Inc., has named Mike Yatros executive director of member development/support and Chris A. Leggett national sales director/member development and support Corporate Network Brokerage Services, Inc., a provider of investment consulting services, has named Bill Stewart vice president of business development. Fiserv UniFi Products, a unit of Fiserv, Inc., has named Jackson Pence vice president of product management. DEI, Inc., a design/build firm, has named Andrea Simler-DeGolier retail merchandising coordinator/concept development; Leanne Thomas-Lawton, conceptioneer/concept development; Norm Stehlin, senior project manager; and Chris Friday regional manager. Jackson National Life Insurance Company, has appointed the following employees to its Institutional Marketing Group: Jeff Bauer Western regional sales manager; Kevin Burnett, NY regional sales manager; Debra Freeman, South Central regional sales manager; Robert Belyea, Midwest regional sales manager; Vince Sullivan, New England regional sales manager; QualTeq, Inc., a Visa/MasterCard card manufacturer, has promoted Karen Sodano to vice president of human resources; Arturo Cardenas to director of operations; and Robert Flemen to network administrator. RSM McGladrey, Inc., a provider of financial institution solutions, has named John Robert Zasada national director of credit union compliance services. Digital Defense, Inc., an Internet security company, has named Gary Schwartz West Coast regional sales manager. KDA Holdings, a growth strategies firm, has announced the retirement of its long-time Chairman, Joseph Kassler effective October 1. Kassler, who founded KDA with partner Dennis Hastings in 1982, plans to devote more time to his family and their ranching interests. Kassler will continue to serve the company in an advisory capacity as Hastings assumes the role of Chairman.