{
  "author": {
    "name": "Marc Rapport",
    "webUrl": "/author/profile/marc-rapport/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 5417,
    "social": [],
    "articles": [
      {
        "uri": "/2001/07/10/harte-hankes-survey-finds-piecemeal-implementation/",
        "title": "Harte-Hankes survey finds piecemeal implementation",
        "byline": "Marc Rapport",
        "kicker": "",
        "prettyDate": "July 10, 2001",
        "timeToRead": "3 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [],
        "summary": "SAN ANTONIO - While the use of customer-relationship management (CRM) technology is becoming more widespread among credit unions and other financial institutions, its implementation is often piecemeal and usually outsourced, according to a new survey. Harte-Hankes Inc. conducted the survey in May (www.harte-hankes.com) and included 300 North American companies using...",
        "body": null
      },
      {
        "uri": "/2001/07/10/intranet-brings-power-of-the-web-to-the-confines-of-the-organization/",
        "title": "Intranet brings power of the Web to the confines of the organization",
        "byline": "Marc Rapport",
        "kicker": "",
        "prettyDate": "July 10, 2001",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [],
        "summary": "COLUMBIA, S.C. - Using telecommunications wizardry to accomplish the simplest of tasks, including getting to know one another, is the magic behind the power of an intranet. Intranet is more than just a buzzword. It's a powerful tool in the management arsenal of today's modern businesses, including credit unions. And...",
        "body": null
      },
      {
        "uri": "/2001/07/10/staffing-challenges-grow-with-the-technology/",
        "title": "Staffing challenges grow with the technology",
        "byline": "Marc Rapport",
        "kicker": "",
        "prettyDate": "July 10, 2001",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [],
        "summary": "BATON ROUGE, La. - When John Milazzo arrived at Campus Federal Credit Union 16 years ago, there were three PCs in the whole operation, and they sat unused in a hallway. Now the Baton Rouge, La., credit union builds its own. That's just one example of the expanding role of...",
        "body": null
      },
      {
        "uri": "/2001/06/26/roster-of-credit-unions-offering-members-the-option-expected-to-grow/",
        "title": "Roster of credit unions offering members the option expected to grow",
        "byline": "Marc Rapport",
        "kicker": "News",
        "prettyDate": "June 26, 2001",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "COLUMBIA, S.C. - Ron Daly has a lot of confidence in the future of electronic statements. Enough that he gave up his executive-level job to create a company specializing in the new service, which has gotten a boost in the year or so since federal regulators decided to allow credit...",
        "body": null
      },
      {
        "uri": "/2001/06/26/technology-helps-level-playing-field-for-diminutive-credit-unions/",
        "title": "Technology helps level playing field for diminutive credit unions",
        "byline": "Marc Rapport",
        "kicker": "News",
        "prettyDate": "June 26, 2001",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "COLUMBIA, S.C. - Barbara Argo's credit union offers Internet banking, online loan applications, credit cards and ATM access. That's with a small handful of workers, including herself as president of the Cal Poly FCU, an $8 million, 3,500-member organization on the campus of Cal Poly-Pomona University in suburban Los Angeles....",
        "body": null
      },
      {
        "uri": "/2001/06/05/first-effort-by-survey-consortium-says-cu-sites-used-mostly-for-account-access/",
        "title": "First effort by survey consortium says CU sites used mostly for account access",
        "byline": "Marc Rapport",
        "kicker": "",
        "prettyDate": "June 05, 2001",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [],
        "summary": "WASHINGTON - Members use their credit unions' Web sites to do their banking, not for surfing the Net. And putting some in-house advertising on the home banking pages of the Web site might be a good marketing strategy. Those are just two of the findings from the first round of...",
        "body": null
      },
      {
        "uri": "/2001/06/05/will-handheld-banking-grow-beyond-niche-into-mainstream-use/",
        "title": "Will handheld banking grow beyond niche into mainstream use?",
        "byline": "Marc Rapport",
        "kicker": "",
        "prettyDate": "June 05, 2001",
        "timeToRead": "8 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/marc-rapport/",
            "name": "Marc Rapport"
          }
        ],
        "kickerNode": [],
        "summary": "COLUMBIA, S.C. - When it comes to wireless banking, one man's cool is another man's goofy. \"We've got some really cool stuff coming, including end-to-end, Web-based wireless lending capability,\" says Marshal Kipp, Virtual Branch program manager at EDS (www.eds.com) in Plano, Texas. \"I can envision in the very near future...",
        "body": null
      }
    ]
  }
}