1. Remember the CAMBRIA acronym. Credit unions should keep their eye on seven disruptive technologies that will shape their business over the next five years and can be easily remembered by the acronym CAMBRIA:

Cognitive computing, which is the ability for computers to simulate human thought. "If they have the right vendor, credit unions can take member data, have it analyzed and determine what to do next," Sievewright said. "It's what your best marketing analysts would do, but it can be done in seconds."
Artificial intelligence, which allows organizations to make sense of myriad data points and be certain in their tracking of behavioral patterns.
Machine learning, which piggybacks on artificial intelligence.
Blockchain, which has seen $100 billion in investments from the 20 largest banks in the U.S. "We should observe what happens and be somewhat fast followers," Sievewright advised credit unions in regard to blockchain.
Robotics, which Sievewright said will begin playing a bigger role in member service technology.
The Internet of Things, which is the ability for devices to interoperate and communicate with each other, often without us knowing, Sievewright said.
Augmented reality. An example of this would be the ability to begin the process of buying a home simply by snapping an image of the house a consumer is looking to purchase.

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Making Financial Services Frictionless: ACUC Onsite

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