New York’s largest credit union, the $4.8 billion Bethpage Federal Credit Union on Long Island, said 21 of its 25 branches throughout Long Island re-opened Thursday after power was restored.
Serving nearly 200,000 members, the credit union also said its ATMs, phone, online and mobile banking services are also working. Although Bethpage FCU’s telephone service is available, it is experiencing high call volumes.
“It’s been challenging but we’re getting there,” said Jerry Schmitt, Bethpage FCU director of marketing. “There’s been no significant damage (to the branches). We’ve been very fortunate.”
For members impacted by the storm, Bethpage is waiving late fees on loan payments and insufficient funds fees for deposit accounts. However, members will have until the end of business on Monday, Nov. 5, to make a deposit or payment to make accounts current.
The $382 million Nassau Financial Federal Credit Union in Westbury, N.Y., said two of its four branches on Long Island, opened Thursday for limited services. The credit union did not indicate when its other two branches may open.
According to media reports, 90% of Long Island utility customers lost power because of Hurricane Sandy.
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