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Hurricane Sandy: PSCU Call Centers Available

PSCU has made its call centers available for member credit unions to help members impacted by Hurricane Sandy. 

The nationwide payments processing CUSO has facilities available that can increase lines of credit on member credit cards, arrange for skipped payments and take other steps that a credit union has pre-authorized to help its member address the impact of the storm.

Jim Major, director of corporate communications for the Florida-based CUSO, noted that these measures tend to be backward looking, in that they help credit unions service their members after a storm, but he said the CUSO's call centers are also available to provide ongoing call center services for credit unions whose staff are unable to get to work or whose facilities have been damaged.

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