The 3,000 credit unions and banks on the Fiserv bill pay network can now offer a link for Discover cardholders to pay that bill through their financial institution’s online banking site.
An icon will appear on the site offering them a paperless, electronic version of their statement and the ability to sign up for the service. Consumers can then schedule bill payments and sign up for additional services such as e-mail reminders.
"The time is right for companies to expand their customers' billing options with e-bills," said Jardon Bouska, division president for Biller Solutions at Fiserv in Brookfield, Wis. "Fiserv research shows that one-third of online bill pay users now receive at least one e-bill, and that consumer interest has increased over the past two years."
The company said that its 2010 Fiserv Billing Household Survey showed e-bill recipients are more satisfied with, and loyal to, both the company that sends the bill and the financial institution where it is received.
Consumers can find out if their financial institution is part of the Fiserv bill payment network and access a list of the nearly 400 companies that offer e-bills through the network at www.ebillplace.com.
