In this episode of Shared Accounts With CU Times, we spend some time with Carrie Foran Sepulveda, Vice President of Fraud and Physical Security at Navy Federal Credit Union ($197.1 billion, Vienna, Va.), whose roles at the world's largest credit union have included Product Strategist, Assistant Vice President of Education Lending and Vice President of Membership.
The featured topic of our conversation is romance scams – how they happen, how credit unions can recognize whether a member has fallen victim to one, and how to prevent victims from losing money to a scammer posing as the love of their life.
Sepulveda also covers other trending schemes to watch out for, such as impersonation fraud; shares a clever trick anyone can use to help elderly loved ones stay safe from fraud; and discusses the fraud education resources and tools Navy Federal has available to members, including its Security Center, Security Watch landing page and MakingCents podcast (she was recently featured on a February episode discussing romance scams).
And, while we warn that giving your heart to an online stranger can be risky, we give you full permission to have your heart stolen by Deanie, co-host Natasha Chilingerian's new fur baby (pictured below), as she introduces the four-month old female Pomeranian to the team.
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