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Metro Credit Union has selected Tyfone's nFinia digital banking platform as part of a broader effort to modernize its technology infrastructure and enhance member experience.
The $3.2 billion, Chelsea, Mass.-based credit union said the platform will deliver faster payments, improved integrations and a more seamless digital interface for its more than 200,000 members.
Metro leaders cited the platform's flexibility, open banking architecture and scalable security as key factors in the decision, following what the credit union described as a comprehensive evaluation process.
"About a year ago, we realized we were at an inflection point in digital banking," Traci Michel, the credit union's chief operating and strategy officer, said. She noted the new system will allow Metro to integrate multiple services into a single, branded digital experience without requiring members to leave the platform.
The implementation is also expected to streamline internal operations. Currently, staff rely on multiple systems to assist members, but the new platform will consolidate those tools into a centralized interface supported by AI-driven administrative capabilities.
Tyfone CEO Siva Narendra said the partnership is designed to support Metro's long-term growth while enabling more modern, differentiated banking experiences.
Founded in 1926, Metro operates across Massachusetts and New Hampshire and is marking its 100th anniversary in 2026.
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