Filene Research Institute

• Filene, Michael Neill & Associates Launch Manager Training Program

  By Candice Reed  |  May 21, 2013

  Year-long program allows managers to take development training on the job.

• Filene Report Reveals How to Predict Member’s Choice of Auto Lender

  By Michelle A. Samaad  |  May 16, 2013

  Interest rates may not be as important as response to potential borrower. (Check out the graphic at the bottom!)

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  THINK Teams Debate Pace of Change Within the Industry

  By David Morrison  |  May 15, 2013

  CHICAGO — Credit union executives ­attending CO-OP ­Financial Services recent THINK 2013 Conference heard two teams of executives and a panel of experts debate whether the credit union industry needs to make measured changes to face future challenges or massive changes.

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  Digital Outreach Aims to Pay Off With More Cross Sells

  By Peter Strozniak  |  May 8, 2013

  As the number of ­members using online banking continues to grow, credit unions are capitalizing on that trend by investing in solutions that have expanded opportunities to cross-sell products, increase brand awareness and enhance services.

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  In Memoriam: Doc Heins Dies at Age 85

  By Marc Rapport  |  May 6, 2013

  Former CUNA Mutual President/CEO Richard "Doc" Heins has died at age 85 in Madison, Wis. His funeral is scheduled for Thursday.

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  THINK 13 on Wednesday: Slide Show

  By Marc Rapport  |  May 1, 2013

  A pictorial look at the second day of CO-OP Financial Services' annual THINK conference.

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  Filene Social Media Pilot Gaining Traction

  By Myriam DiGiovanni  |  April 24, 2013

  More than 50% of participants have successfully leveraged social media for business wins and outreach.

• Back to When Boards Were Valued

  By William Bojan  |  April 24, 2013

  Today, too many executives view their boards of directors as a cost of doing business instead of the strategic asset these groups of experienced leaders can and should be for their organizations.

• NACUSO App to Collect Votes for ‘Next Big Idea’ Competition

  By Michelle A. Samaad  |  April 16, 2013

  Las Vegas conference this week to feature innovative ideas presented and voted on in joint effort with Filene Research Institute.

• PSCU Renews Commitment to Filene

  By Marc Rapport  |  April 15, 2013

  Payments CUSO is one of the credit union think tank's four largest supporters, Filene says.