News

AUSTIN, Texas - Anticipating large expenses for a major summer car loan promotion this summer, Greater Texas Federal Credit Union was looking for an inexpensive, yet effective, way to generate loan activity this spring. What they came up with is not only boosting loan activity but also is building employee...

WEST PALM BEACH, Fla. - With a renewed focus over the years on providing more convenient service, call centers have lost the old "out-of-sight, out-of-mind" status and are center stage. According to experts, on average call center representatives can be required to handle a combination of between 100-150 phone calls,...

HOLYOKE, Mass. - The marketing secrets are getting out, and CUMarketingDept.com founders Morriss Partee and Steven Tripp couldn't be happier. "We've been amazed every day by the response to this," said Partee, who is also principal of marketing design firm Partee Creative Services. "Really it is our members that make...

CUSOs are facing enormous regulatory changes that have the potential of significantly altering their service and product offering landscape. Turn to pages 20-23 to read about the issues affecting CUSOs and how the service organizations are dealing and adapting to their changing environment.

WASHINGTON - Callahan & Associates released its 2003 Directory of Credit Union Cooperatives, and the report shows that credit union service organizations owned by groups of credit unions instead of traditional wholly-owned CUSOs owned by single credit unions, are becoming a major source of CU innovation and power. One hundred...

RANCHO CUCAMONGA, Calif. - What does it take for credit unions to increase their indirect lending market share? CEOs and lending executives from auto lending CUSOs joined others from leading credit unions recently at the first national indirect auto lending summit hosted by Credit Union Direct Lending to discuss the...

MADISON, Wis. - With the proliferation of check cashing outlets and payday lenders spurring credit unions to offer similar types of services to non-members at more affordable and less usurious rates, is it any wonder CUSOs are also beginning to get involved with providing check cashing and other services to...

WATERFORD, Ireland - Members of the Irish League of Credit Unions (ILCU) have taken the first step in rebuilding the organization. For the past several years, members have been frustrated with a number of failed initiatives by the ILCU including a costly failure to set up a national computer system...