August 23, 2023
Feature
The second instant payments rail in the U.S. launched in July with 13 credit unions and corporate credit unions as early adopters.
Editors’ Columns
An inside look at how this month's CUNA-NAFCU bombshell played out in the CU Times newsroom.
There's a lack of clear cultural expectations in today's workplaces, but they're also ideal settings for innovation.
Focus Report: Improving the Member Experience
Credit union leaders share how they are leveraging technology tools to step up their member experience initiatives.
By giving members the convenient payments tools they want, credit unions provide members the reassurance they need.
The service helps CUs grow non-interest income, reduce consumer financial risks and deepen the member-CU relationship.
Eliminate the friction members face when managing, paying or refinancing their debt.
Learn seven ways personalization can promote belonging and inclusivity to improve the member experience.
Guest Opinion
Credit unions' medical claim risk level is among the best in the U.S.; don't let that positive performance go to waste.
Zest AI rebuts a June article by Henry C. Meier that doubted AI's ability to mesh with fair lending practices.
Community News
The Summit FCU sponsors a Syracuse, N.Y., food and music festival benefitting two nonprofits, among other news.
People
Plus, a Tennessee credit union has a new CFO and a California executive is named a Leader of Influence in Advertising.
Fifteen individuals receive promotions to positions ranging from marketing officer to assistant vice president.
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