{
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      {
        "uri": "/2020/09/04/heuristics-the-powerful-tool-in-your-mx-skillset/",
        "title": "Heuristics: The Powerful Tool in Your MX Skillset",
        "byline": "Sarah Lietz",
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        "prettyDate": "September 04, 2020",
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            "name": "Sarah Lietz"
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        "summary": "CUs must look beyond the functional needs of members and look to meet their emotional needs as well in each interaction.",
        "body": null
      },
      {
        "uri": "/2020/02/03/collaboration-a-building-block-for-innovation/",
        "title": "Collaboration: A Building Block for Innovation",
        "byline": "Sarah Lietz",
        "kicker": "Expert Opinion",
        "prettyDate": "February 03, 2020",
        "timeToRead": "5 minute",
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        "authors": [
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        ],
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        ],
        "summary": "To keep up with the latest technology and innovation, credit unions must work together.",
        "body": null
      },
      {
        "uri": "/2018/05/25/boards-of-directors-put-success-in-your-succession-plan/",
        "title": "Boards of Directors: Put Success in Your Succession Plan",
        "byline": "Sarah Lietz",
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        "prettyDate": "May 25, 2018",
        "timeToRead": "8 minute",
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        "summary": "Finding top-notch leadership for your credit union is a vital part of the board's charge and a responsibility that can't be taken lightly.",
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        "title": "Pull Ahead With Superior Member Experiences",
        "byline": "Sarah Lietz",
        "kicker": "",
        "prettyDate": "May 05, 2017",
        "timeToRead": "5 minute",
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        "authors": [
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        ],
        "kickerNode": [],
        "summary": "Members expect easy access and a full-service PFI - and want an experience that identifies and relates to their specific needs.",
        "body": null
      },
      {
        "uri": "/2016/07/10/members-expect-you-to-make-it-personal/",
        "title": "Members Expect You to Make it Personal",
        "byline": "Sarah Lietz, Kurt Schroeder",
        "kicker": "",
        "prettyDate": "July 10, 2016",
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        "kickerNode": [],
        "summary": "Use data to create tailored offers and draw members in.",
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}