{
  "author": {
    "name": "Bob Webb",
    "webUrl": "/author/profile/bob-webb/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2014/07/27/abcs-of-workforce-management/",
        "title": "ABCs of Workforce Management",
        "byline": "Bob Webb",
        "kicker": "",
        "prettyDate": "July 27, 2014",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/bob-webb/",
            "name": "Bob Webb"
          }
        ],
        "kickerNode": [],
        "summary": "Understanding profit/loss basics enables credit union contact centers to fully utilize workforce management systems.",
        "body": null
      },
      {
        "uri": "/2013/05/23/how-to-avoid-software-buyers-remorse/",
        "title": "How to Avoid Software Buyer's Remorse",
        "byline": "Bob Webb",
        "kicker": "Commentary",
        "prettyDate": "May 23, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/bob-webb/",
            "name": "Bob Webb"
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        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "This Opinion piece looks at how to avoid buyer's remorse when paying tens of thousands for a software system.",
        "body": null
      },
      {
        "uri": "/2013/05/23/how-to-avoid-software-buyers-remorse/",
        "title": "How to Avoid Software Buyer's Remorse",
        "byline": " Bob Webb ",
        "kicker": "Commentary",
        "prettyDate": "May 23, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
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            "name": "Bob Webb"
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        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "This Opinion piece looks at how to avoid buyer's remorse when paying tens of thousands for a software system.",
        "body": null
      }
    ]
  }
}