AI Chatbot intelligent digital customer service application concept Credit/AdobeStock

That is the key question that lenders of all shapes and sizes will be struggling with for years to come as they seek to utilize the paradigm shifting use of artificial intelligence within a framework of laws developed when AI was the stuff of fantasy gleaned from the latest episode of Star Trek. As things stand now, this resulting disconnect between technology and the law raises substantial compliance and legal risks that, if left unaddressed, pose challenges for even the biggest of credit unions and will inevitably exacerbate the increasing divide between large and small lenders within the credit union industry.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.