person jumping from 2020 to 2021 Source: Shutterstock.

This has been a year that few could have predicted. The carefully planned projects and roadmaps most credit unions had laid out at the beginning of the year were largely thrown out the window when COVID-19 disrupted the world back in March. Credit unions had to quickly adapt, transitioning employees to a work-from-home model and shifting member service strategies, all in the face of widespread furloughs, business shutdowns and all around economic uncertainty.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.