Catching up on a few interesting tech announcements include a new Pindrop voice authentication system, an NXP Semiconductors NFC-enabled Garmin mobile payment wearable and BeyondTrust's privilege management solution for networks.
Atlanta-based Pindrop announced their proprietary Deep Voice biometric engine, which utilizes the latest deep neural network technology for speaker recognition, to passively identify legitimate and fraudulent callers, solely by voice.
It works with Pindrop Passport a multi-factor authentication solution that passively authenticates callers based on their voice, device and behavior as they naturally engage with a call center. Three core machine learning technologies comprise Passport: Deep Voice biometrics engine, combined with Pindrop's proprietary Phoneprinting technology and Toneprinting behavioral analytics technology. According to Pindrop Enterprises can reduce call handle times by up to 55 seconds and call center operations costs by up to $1.00 per call, as well as reduce fraud losses and customer churn.
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