UNCLE CU Brings WRG’s Symmetry eBanking Platform on Board
Pasadena, Calif. based technology CUSO Wescom Resources Group announced $394 million Livermore, Calif.-based UNCLE Credit Union, which serves 23,000 members and four Northern California counties, launched a new online banking platform.
The credit union first started using WRG’s digital banking products in 2012. After five years, UNCLE CU inked a deal to migrate online banking services from WRG’s MemberEdge platform to its next-generation solution, Symmetry eBanking Online, in conjunction with Symmetry Mobile Banking and Symmetry Bill Pay.
“Technology is ever changing and we are always looking for ways to stay out front,” Aimee Hensley, Business Analyst at UNCLE credit union, said. “WRG’s Symmetry eBanking Online gives us a platform that truly expands the self-service functionality for our members.”
Symmetry eBanking Online went live with UNCLE members on November 7, 2017. “The implementation process was very thorough, and enabled a smooth and seamless launch to our membership,” Hensley stated. “Our management team, board and staff are excited about the upgrade and the opportunity to bring new self-service options to members. To date, we’ve received favorable feedback from members about the new functionality.”
In other UNCLE news, the credit union became one of the first organizations to support the new Livermore Lab Foundation with an initial donation of $5,000.
Launched in October 2017, the Foundation helps advance scientific knowledge and creates transformative technologies to enhance human health, safety and quality of life.
Chung Bothwell, UNCLE Credit Union Board Chairman, said, “UNCLE was founded by four employees of the Lab, and we share a culture that places a high value on efforts to strengthen the larger community. We also recognize the vital role that science and technology can play in building a better world for future generations. Our donation to the Livermore Lab Foundation aligns well with this vision.”
UNCLE Credit Union President and CEO Harold Roundtree added, “The Foundation will provide even greater opportunities for promoting scientific advancement and STEM education to improve human lives and open doors for our young people.”