Payment products are among the most valuable revenue drivers in a credit union's portfolio. So is it critical to think forward about keeping up with – and anticipating – the demands of the modern consumer.
This is easier said than done. The market is moving so fast in terms of disruptors and new innovation opportunities that it can be difficult to discern which technologies have staying power. However, adopting a "wait and see" approach may cause your credit union to lag behind, putting your future at risk.
So what is the best approach for assessing new fintech innovations and their promises of faster, safer and cooler payment methods?
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