The IT environment in today's financial services industry has become highly distributed, with branch offices and remote workers spread across thousands of miles and systems ranging from servers to mobile devices to kiosks.

This can be a tricky environment for any organization to manage, but credit unions often face additional challenges. Unlike their larger counterparts, many of them have limited resources that can only support a small IT staff.

Remote support technology can be a useful way to address this issue, however, without the proper security considerations some remote access tools can inadvertently open organizations up to data breaches.