A new report finds that the use of electronic bill pay continuesto grow sharply among Americans but that there's still plenty ofpaper in the mail.

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The report by Aite Group analyst Ron Shevlin– titled “Sizing E-Bill Adoption in the United States” – found thatnearly half of the 16.3 billion bills paid by Americans in 2013(totaling $4.3 trillion) were paid either online or by mobiledevice.

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That's more than twice the number of bills paid through themail, Shevlin found, and he said from 2010 to 2013, digital billpayments grew from 37% of all bills paid to 49%.

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“Despite the growth in bills paid through digital channels,consumers still receive many paper bills,” Shevlin added in thereport, which was based on analysis from a Q2 2013 Aite Groupsurvey of 1,242 U.S. consumers recruited to represent overall age,income, geographic and gender distribution.

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The Aite Group analyst found that Americans paid 21% of allbills in 2013 without receiving a paper statement.

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Roughly two-thirds of U.S. consumers received at least one oftheir bills in e-bill format last year. Among them, three-quarters stoppedreceiving paper bills for at least one type of bill.

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But, Shevlin added, “The paper turnoff rate is nowhere nearwhere billers would like it to be.”

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Other findings in the report include that billers' websites andmobile apps were the sources of about half of all e-bills and thatas a percentage of all bills, the cell phone, student loan, andcable TV industries lead the way in e-bill adoption, with e-billsaccounting for roughly four in 10 of the bills paid by consumers inthese categories.

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“Of home insurance and education bills, however, just about onein five bills paid were sent in e-bill format. And among medicaland tax bills, e-bills accounted for only about one in 10 of thebills paid,” the report said.

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The think firm's report also found that nearly three-quarters ofGen Yers, two-thirds of Gen Xers, almost six in 10 baby boomers,and 56% of seniors received at least one e-bill in 2013. The reportsaid that more than half of both Gen Xers and Gen Yers turned offpaper bills for at least one of the bills they received in e-billformat.

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