The $16.9 billionPentagon Federal Credit Union in Alexandria, Va.,said James Schenck will succeed Frank Pollack aspresident/CEO of the 1.3 million-member institution on April 1.

Pollack joined PenFed, now the nation's third-largest creditunion, in 1978 and became president/CEO in 2001. PenFed grew from$3.2 billion at the time to its current size while at the same timereducing its operating expense ratio by more than 47%, PenFedsaid.

“Pollack was known as a consistent champion of PenFed membersand American consumers. He coined PenFed's longstanding marketingslogan, 'If you can find a better deal, take it!' and transformedPenFed with his unwavering focus on creating operationalefficiencies to provide the absolute best price to its members,”the credit union said in its announcement Monday.

Schenck, a former Army aviation officer, West Point instructorand special assistant to the secretary of the Army, has been onPenFed's executive leadership team since 2001 and its EVP since2011.

In other news about credit union people this week:

EAST

The $194 million Holy Rosary Credit Union inRochester, N.H., hired Kimberly Lindquist asbusiness development officer. She had spent the past 11 years atFederal Savings Bank in Dover, N.H., most recently as a retail loanofficer.

SOUTH

The $516 million Gulf Winds Federal CreditUnion in Pensacola, Fla., named JohanBoelig as its new vice president of sales. Boelig workedfor SunTrust Bank for more than seven years and most recently wasthe city president in Pensacola. He has more than 15 years ofexperience in retail banking.

MIDWEST

The $1.6 billion United Federal Credit Union inSt. Joseph, Mich., hired Michael Vandall asmortgage loan underwriting manager. He has 15 years of experience,most recently as underwriting manager with First Ohio Home FinanceCompany of Columbus. UFCU also promoted Zach Bookto manager of its branch in Berrien Springs, Mich. He had beenmember service adviser and assistant branch manager at UFCU'sNiles, Mich., locations

The $252 million Partners 1^st Federal CreditUnion in Fort Wayne, Ind., hired Joe Jentgen as its newvice president of marketing. He succeeds the retiring CindyEmmerich.

The $293 million Neighbors Credit Union in St.Louis said Bridgett Elliott has marked 35 years of employment. Shebegan as a teller in 1979 and now is managing her fourth branch,the Jennings location.

WEST

The $7.7 billion Security Service Federal CreditUnion in San Antonio promoted MichaelManley to assistant vice president of mortgage operations.He joined SSFCU in 1992 and previously was assistant vice presidentof mortgage services. SSFCU also hired AaronSluzevich as assistant vice president of mortgageoriginations. He has 13 years' experience in mortgage lending, mostrecently as mortgage originations supervisor at VyStar Credit Unionin Florida.

The $73 million USAgencies Credit Union inPortland, Ore., hired Grace Cooper to head up thelending department and Kasey Rockwell to managebusiness development efforts. Cooper has 10 years of credit unionand bank experience, including the past two years at NW PreferredCredit Union. Rockwell has more than 25 years of experience and isthe former director of outreach programs for the Northwest CreditUnion Association.

BOARDS

The Filene Research Institute in Madison ,Wis.,elected three new members to its administrative board of directors:Tracie Kenyon, president/CEO of the MontanaCredit Union Network; Maurice Smith,president/CEO at the $1.3 billion Local Government Federal CreditUnion in Raleigh, N.C.; and BobTrunzo, president/CEO at CUNA Mutual Group inMadison. The board also elected Smith as its new vice chair.Paul Kundert, CEO at the $1.7 billion Universityof Wisconsin Credit Union in Madison, continued as boardchair. Kenyon, Smith and Trunzo replace outgoing board membersPatsy Van Ouwerkerk, president/CEO at the $2.1billion Travis Credit Union in Vacaville, Calif.,Brett Thompson, president/CEO atthe Wisconsin Credit Union League, and JeffPost, former president/CEO at CUNA Mutual Group.Meanwhile, Steve Suleski, SVP and chief governanceofficer of CUNA Mutual, replaced outgoing advisory memberRandy Kohout, vice president, organizationalcapability, at CUNA Mutual.

The CUNA Marketing and Business DevelopmentCouncil announced its executive committee and officersduring its 21^st annual conference March 12-15 inOrlando, Fla. Michelle Hunter, SVP of marketingand development for the $711 million Credit Union of SouthernCalifornia in Brea, Calif., remained council chair. KathrynDavis, senior vice president of marketing and humanresources for the $807 million Xceed Financial Credit Union in ElSegundo, Calif., will remain vice chair and AndyReed, manager of business development for the $5.6 billionAmerican Airlines FCU in Fort Worth, Texas will be second vicechair. Newly elected to the executive committee was BrianGrytdal, vice president of marketing for the $584 millionHorizon Credit Union in Spokane, Wash.

VENDORS

Four new managers were named at myCUmortgage inFairborn, Ohio. Susan Mears was as mortgagecompliance manager and comes from Navy Federal Credit Union withmore than 30 years of mortgage experience. BrianMurray was hired as technology manager and has more than16 years of experience, mostly recently with Fifth Third Bank.Kim Fourman was hired as secondary market manager.She has more than 35 years of mortgage experience, most recentlywith PNC Mortgage. Kory Young was promoted fromaccountant to accounting manager and has been with the CUSO forthree years.