Members of the armed services, veterans, and their families whofiled complaints with the Consumer Financial Protection Bureauabout financial products or services have received more than $1million.

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The CFPB released a report on Thursday highlighting therecovered funds from more than 14,000 complaints issued by membersof the armed services, past and present, to the CFPB from July 21,2011, through Feb. 1, 2014.

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“Not all service members, veterans and their family members whosubmitted complaints received money; a number of them receivednon-monetary relief — such as cleaning up their credit reports,stopping harassment from debt collectors, and correcting accountinformation — and some had their complaints closed without relief,”said the CFPB.

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Complaints about mortgages, credit cards and banking serviceshave been issued from every state along with each rank and branchof the Armed Services.

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The CFPB said it recovered a median amount of $470 formortgages, $143 for credit cards and $125 for bank accounts orservices, according to data from companies that have providedrelief.

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Some the complaints include mortgage servicers having noknowledge of military specific programs or the federal guidancethat require servicers to provide information about availableassistance for military families that receive a Permanent Change of Station.

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The CFPB also received complaints from military members aboutaggressive tactics of debt collectors.

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“These tactics often involve contacting a service member'smilitary chain of command, threatening punishment under theUniform Codeof Military Justice, threatening to have a service memberreduced in rank, or threatening to have a service member's securityclearance revoked,” said the CFPB.

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“Military families make enormous sacrifices for our nation anddeserve to be protected,” said CFPB Director Richard Cordray in astatement. “I am pleased that the bureau has assisted thousands incutting through red tape when dealing with their financialinstitutions. However, the complaints show that many servicemembers, veterans, and their families are not getting theprotections accorded to them by federal laws and that raisesconcern.”

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