John and Jane Member are going to purchase a house, and a year ago they attended your session on home buying.
But don't take for granted they'll be savvy about their purchase and follow through on the information you presented – and don't assume they'll look at the handout you gave them to remind them of the points covered at the seminar. But they may want to check on-line for the latest advice or text you a question.
Research from the National Endowment for Financial Education offers some key findings on financial literacy:
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